How I Setup My Contact Us Page With HubSpot
Hosted by Josh Hines • May 04, 2025 • 0 Minute Watch
How To Make A Great Contact Us Page
Discover the secrets to creating an exceptional contact us page in 2025. Learn design strategies, best practices, and examples from top companies to improve user experience and customer communication.
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Creating An Exceptional Contact Us Page
Creating an exceptional Contact Us page is more crucial than ever for brands looking to connect effectively with their audience. After analyzing numerous examples, here are the key insights for designing a standout contact page.
What Makes A Great Contact Us Page
The best contact pages share several critical characteristics:
- Clear Navigation: brands like Grammarly and Semrush excel at providing multiple contact options with clear segmentation
- User-Friendly Design: clean, intuitive layouts that guide visitors to the right resources
- Multiple Communication Channels: offering various ways to connect, including phone, email, chat, and social media
Top Contact Page Design Strategies
1. Intelligent Routing
Companies like HubSpot demonstrate a smart approach by:
- Segmenting visitors (existing customers vs. new prospects)
- Hiding contact forms until specific buttons are clicked
- Creating targeted communication paths3
2. Comprehensive Information
Exceptional contact pages provide:
- FAQ sections
- Support hours
- Multiple department contact methods
- Live chat options
By implementing these strategies, brands can transform their Contact Us page from a simple form into a powerful communication tool that enhances customer satisfaction and engagement.
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