Customer Support AI Agents
Create an AI customer service agent that automates support, providing instant answers 24/7, helping service teams manage high ticket volumes efficiently.
Enhancing Customer Support With AI
Customer service teams often face challenges in managing high volumes of support tickets at scale. This is where a Customer Support Agent comes in; a cutting-edge, AI-powered solution designed to provide instant responses to customer inquiries withing your platform, 24/7.
By leveraging AI, your support team can significantly boost efficiency and deliver exceptional support around the clock, ensuring that customers receive timely and accurate assistance whenever they need it.
When you're ready to scale out your support team without adding headcount, let's talk about leveraging Customer Support AI Agents.
Let's Chat About Customer Support AI Agents Check Out The Offer
Marketing Resource
7 Email Templates For Customer Onboarding
Most brands use email for onboarding. And Arrows shares that it's a fantastic place to start, so they broke down seven of the most common onboarding email scenarios, starting with the standard first welcome email and moving through the customer journey.
Self-Service Knowledge Base
Provide your customers with the convenience of self-service through a knowledge base that offers instant solutions to their challenges and questions. AI-powered knowledge bases allow customers to seamlessly search for articles by topic, accessible on both mobile and desktop devices, in their preferred language. Additionally, you'll receive valuable recommendations and insights on which articles to create, enabling you to empower customers while freeing up your support team to tackle more complex issues.
- Build a unique library of help articles
- Improve efficiency across your customer support team
- Measure, improve, and evolve your customer support
When you're ready to provide better customer support for your SaaS platform, we're ready to talk.
Let's Chat About Customer Support AI Agents Check Out The OfferQuestions About Customer Agents
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What Software Platforms Do You Work With
We are capable of using many different software platforms to create the best experience for your prospects and drive higher conversion rates and lower CAC, targeting the right people to hopefully deliver lower churn rates and higher customer lifetime value (LTV).
The only requirement we have for the clients we work with is that they are HubSpot Platform Users.
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What Types Of Clients Do You Normally Work With
Typically we work with SaaS B2B Platforms focusing on industries including Marketing, Sales, Fitness, and Learning with ARR $1MM - $50MM who need help with capturing demand and revenue, looking for net-new lead volume, increasing funnel conversion rates, needs support in lowering CPL, CPO, CAC, CPA, and delivering ROI positive sales pipeline from marketing systems, or needs support in increasing LTV.
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How Much Involvement Do You Need From Me
Our onboarding process will engage your company's point of contact and subject matter experts. After we have all the information needed, we'll start running two-week sprints and have a weekly standup to showcase completed work and get approvals.
When working with Contineofy, work requests are delegated and communicated on 5 Levels Of Engagement depending on how comfortable you are.
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Will You Really Tell Me If Something Doesn't Work
At Contineofy, one of our leading values is Radical Transparency, so if we execute a marketing strategy and it's not working effectively, we aren't going to manipulate the data to paint a picture of how it is working, we'll share where things fell flat and how we are going to pivot.
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What Is Your Onboarding Process
As soon as you choose your subscription plan, if you're comfortable, you can submit your first work request immediately. Within a week of purchase, we'll schedule a meeting to understand where your brand is, wants to go, and setting realistic OKRs to steer the ship in the right direction.
Once we have access to the platforms you're using for marketing and sales, we'll do a deep-dive evaluation to understand everything you've been doing in the last year to understand what's working and what needs to be updated.
Once outcomes are decided, we'll continue to execute marketing campaigns, optimize, and report on the findings with your point of contact.
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How Will I Receive Updates About Our Partnership
We operate on two-week sprints and do weekly standups with the SaaS platforms we work with. You can also contact your specialist via email or Slack, depending on your subscription tier.