How To Align Your Team With OKRs
Hosted by Josh Hines • August 18, 2025 • 25 Minute Watch
Defining OKRs For Modern SaaS Brands
Discover how SaaS brands leverage OKRs to align teams, create momentum, and achieve unicorn status. Learn what OKRs are, why they matter, and how to craft them with real industry examples.
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What Are OKRs?
Objectives and Key Results (OKRs) are a collaborative goal-setting framework designed to help teams and individuals set clear, ambitious objectives and track progress through measurable outcomes.
Originally introduced by Andy Grove at Intel in the 1970s and popularized by John Doerr in Measure What Matters, OKRs have become a central pillar of strategy and alignment for powerhouse brands like Google, Adobe, and countless SaaS unicorns.
Understanding The OKR Framework
At the heart of OKRs are two core components:
- Objective: A significant, concrete, and clearly defined goal that's both inspirational and actionable. It's meant to provide direction and challenge a team.
- Key Results: 3-5 specific, measurable criteria that demonstrate how the objective will be achieved. These results should be quantifiable, leaving no room for ambiguity.
OKR Example:
Objective: Dominate our category mind space through content and community.
Key Results:
- Grow monthly blog visits by 30%
- Launch and moderate an active user forum with 500 members
- Get four SaaS industry influencer guest posts per quarter
Why Brands Should Use OKRs
Brands, especially those in the fast-paced SaaS world, implement OKRs for several compelling reasons:
1. Strategic Alignment and Focus
OKRs align team efforts with the brand's broader mission and strategy, focusing energy on high-impact tasks. This clarity helps SaaS brands streamline resources toward shared ambitions, such as chasing unicorn status (a privately held startup valued over $1 billion).
With OKRs, goals and progress are visible to everyone, fostering a culture of openness. Every employee can see what success looks like and understand how their work contributes to the brand's trajectory.
3. Enhanced Collaboration
OKRs encourage cross-functional teamwork. When objectives are shared, teams, like marketing and product, collaborate more fluidly, breaking silos and accelerating innovation.
4. Motivation & Engagement
Ambitious but attainable objectives push individuals to exceed expectations. As key results are achieved, teams celebrate milestones, boosting morale and engagement.
5. Measurable Results & Continuous Improvement
With regular check-ins, OKRs foster agility: bransd adjust tactics based on real data. This iterative culture has been crucial for SaaS brands looking for growth and resilience in a competitive market.
How SaaS Brands Use OKRs
Example 1: Aligning Teams At A High-Growth Startup
Many SaaS leaders credit OKRs with helping align fast-growing, rapidly changing teams. For instance, at Google, company-wide OKRs filter down into departmental and personal goals, ensuring everyone works toward major milestones like user growth, product launches, or technical reliability.
Company Objective: Increase monthly recurring revenue (MRR)
Key Results:
- Grow MRR by 20% quarter over quarter
- Limit churn rate to below 3% per month
- Achieve at least 1,000 new signups per month
Example 2: Driving Product Innovation
For a SaaS product team launching a new feature, their OKR might look like:
Objective: Launch new AI-driven analytics feature
Key Results:
- Roll out to 80% of enterprise user accounts by Q2
- Get NPS feedback score above 8.0 for the new feature
- Achieve adoption by at least 5 flagship customers
This focus on outcomes (not just outputs) ensures the team isn't just building, but also validating and iterating based on measurable business impact.
Example 3: Creating Brand Momentum
It's not just about landing big wins; OKRs drive momentum with tangible progress. A SaaS brand in the scale-up phase might set OKRs like:
Objective: Become the most recognized CRM solution for SMB
Key Results:
- Secure 10 media mentions in industry outlets
- Achieve 50% brand recall in customer surveys
- Increase demo request rate by 35% quarter over quarter
Such OKRs not only unify teams but create a narrative that energizes customers and investors alike.
How To Create OKRs That Work
Step 1: Define Clear, Inspirational Objectives
Start with a broad company vision and drill down to what you want to accomplish this quarter or year. Objectives should be actionable yet aspirational, moonshots that stretch capabilities while remaining achievable.
Example: "Redefine the SaaS onboarding experience for enterprise customers."
Step 2: Set Measurable Key Results
Your key results must be concrete and quantifiable, either a percentage, count, financial figure, or rating. Avoid vagueness; results should clearly indicate whether the objective has been achieved.
Example:
- Reduce enterprise onboarding time from 10 to 3 days
- Achieve a customer onboarding satisfaction score of 9+ from enterprise users
- Onboard 50 new enterprise clients per quarter
Step 3: Ensure Alignment Across Teams
Cascading OKRs involves linking company objectives to departmental, team, and individual OKRs. For SaaS brands, this means marketing, product, and sales teams share goals tethered to core business priorities. Leadership should communicate why each OKR matters and how collective efforts contribute to "chasing unicorn status."
Step 4: Limit Number For Focus
Two to three objectives per team, with three to five key results each, is a best-practice range. This prevents dilution of effort and keeps everyone focused where it matters most.
Step 5: Review & Update Regularly
OKRs benefit from frequent reviews, often quarterly. Team leaders hold check-ins, measure progress, and adjust as priorities or external market forces shift. Celebrate wins and learn from misses to foster a growth mindset.
Step 6: Incorporate Feedback
Encourage open dialogue throughout the OKR cycle. Feedback helps refine objectives, ensures results remain relevant, and engages everyone in continuous improvement.
Driving Alignment, Momentum & Unicorn Status
Ultimately, OKRs are more than just a goal-setting framework for SaaS brands: they're a mechanism for ambitious growth, strategic clarity, and relentless momentum. By defining what matters most, measuring success with precision, and rallying teams around a shared vision, OKRs help SaaS brands unify effort, accelerate innovation, and build toward unicorn status.
Whether you're a scaleup chasing the next funding round or a global platform defending market leadership, OKRs offer a repeatable, actionable roadmap for creating impact, energizing teams, and delivering measurable outcomes. In the world of SaaS, that's not just strategy, it's survival.
Real-life SaaS OKR Examples By Team
Department | Objective | Key Results |
---|---|---|
Company-wide | Increase recurring revenue |
|
Product | Launch new feature |
|
Customer Success | Improve satisfaction |
|
Development | Stabilize product |
|
Marketing | Boost thought leadership |
|
By systematically applying OKRs, today's top SaaS brands align resources, supercharge momentum, and stay laser-focused on breakthroughs that move the needle toward unicorn status.
Are you going to apply OKRs for your brand?
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