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Onboard Your Customers With Speed And Effectiveness

Written by Josh Hines • August 28, 2024 • 3 Minute Read

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Make It Super Easy For Customer To Onboard

Your platform's ability to create high lifetime value (LTV) is mostly predictable by your process of onboarding new customers onto your platform and assisting them in realizing the promises you made during the sales pitch.

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The Future Of Customer Onboarding

Gone are the days when SaaS platforms could sell their platform solutions and collect the monthly check. These days, customers want their hand to be held during the platform onboarding so it's easier for them to realize your platform's potential and see the success you promised them.

Software To Make Customers Happy

Pendo Adoption Software Platform

Pendo brings all the tools you need into one platform so you can create the best application experiences for customers and employees. Pendo AI helps businesses accelerate how they build and launch products that customers actually want.

From the Pendo Mind the Product community, to certification courses, to Pendomonium product festival, Pendo invests in their customers' success above all else through education, events, and training that supports digital leaders, everywhere. Experience what Pendo is today!

Intercom Experience Software Platform

AI-first is a totally new way to deliver customer service. The entire Intercom platform is powered by AI-so customers get instant support with an AI agent, agents get instant answers with an AI copilot, and support leaders get instant AI insights.

Appcues Adoption Software Platform

Design, deploy, and test captivating onboarding experiences in minutes, not weeks. Guide users to unlock the value of your product faster. Rather than being frustrated, they'll want to explore more. And with the adoption of additional features comes higher engagement and more continuous use of your product.

MixPanel Product Analytics Software Platform

Simple and powerful product analytics that helps everyone make better decisions. Let your team see every moment of the customer experience clearly, so you can make changes that work.

Mixpanel lets you explore data freely, without SQL. Set up your metrics to measure growth and retention. Slice and dice data to uncover trends and see live updates on how people are using your app.

WalkMe Adoption Software Platform

Analyze, automate, and optimize experiences to eliminate digital friction. WalkMe, the leading digital adoption platform, overlays on any application, identifying where workflows break and providing personalized guidance and automation to help your people get the job done.

Get full visibility into the software running in your organization and whether it's being used as intended - all in the context of the jobs your people are trying to get done.

Userlane Customer Success Software Platform

Eliminate digital friction, cut software waste, and increase employee productivity with Userlane's digital adoption solutions. The Userlane platform is designed to make any software application easy to use by guiding people through processes in real time and offering on-demand support directly within applications.

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HelpScout

HelpScout

Whether customers come in through email, live chat, or your help center, your team will be ready with advanced features for collaboration, organization, and automation.

Visit HelpScout

Reduce Your Churn Rates And Increase Your Revenue

Churn is the most painful metric in SaaS and your ability to monitor your customer's experience and reduce the amount of people leaving, determines most of your platform's success.

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