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Moving From Data Processing To Analytics

Written by Josh Hines • September 08, 2024 • 4 Minute Read

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What Is Data Analytics

Data analytics uses data to extract meaningful insights, which can inform decision-making and drive business strategies. This involves identifying patterns, trends, and correlations within data sets, ultimately transforming data into actionable insights.

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Raw Data Versus Analytics

Raw data and analytics represent two distinct stages in the data processing lifecycle, each serving unique purposes in data management and decision-making.

Raw Data

Raw data is the unprocessed, original form of data collected directly from various sources, such as your website, forms, transactions, or surveys. It is often unorganized and lacks structure, making it challenging to interpret without further processing. This type of data is comprehensive and retains all details, which allows for extensive analysis. However, working with raw data can be resource-intensive, requiring significant time and effort to clean, organize, and transform it into a usable format.

Data Analytics

Analytics refers to the systematic computational analysis of data, which includes the processing of raw data to extract meaningful insights. This data process transforms raw data into actionable insights that can inform business decisions and strategies. Analytics can involve various techniques, including statistical analysis, data mining, and predictive modeling, to interpret data and identify trends or patterns.

Data Analytics, The Truth Behind The Data

If we're addressing the elephant in the room the real question to ask when managing data hygiene and processing data for analytics and decision making is this,

Do you want the data to tell you the story you want to hear or the truth?

This question touches on a fundamental aspect of data analysis and interpretation: the distinction between seeking confirmation of preconceived notions and striving for objective truth. Here's a breakdown of the implications of each approach:

Seeking The Story You Want To Hear

  • Characteristics
    • Confirmation Bias: often involves looking for data that supports existing beliefs or assumptions. It can lead to selective analysis, where only favorable data is highlighted
    • Short-Term Satisfaction: finding data that aligns with desired narratives can provide immediate gratification and reinforce confidence in decisions
    • Risk Of Misleading Conclusions: relying solely on data that tells a preferred story can result in poor decision-making, as it ignores contradictory evidence or broader context
  • Consequences
    • Inaccurate Insights: decisions based on biased interpretations can lead to ineffective strategies and missed opportunities
    • Lack Of Adaptability: SaaS brands may struggle to adapt to changing circumstances if they are not open to the full picture presented by the data

Seeking The Truth

  • Characteristics
    • Objective Analysis: emphasizes a thorough examination of all data, regardless of whether it aligns with existing beliefs. It seeks to uncover the reality of a situation
    • Informed Decision-Making: by focusing on the truth, SaaS brands can make better-informed decisions that are based on comprehensive insights
    • Embracing Complexity: understanding that data can be multifaceted allows for a more nuanced view of challenges and opportunities
  • Consequences
    • Better Outcomes: decisions grounded in truth are more likely to lead to successful strategies and long-term growth
    • Increased Trust: transparency in data analysis fosters trust among stakeholders, as decisions are based on solid evidence rather than selective narratives

The Choice Is Yours

Ultimately, the choice between wanting data to tell a comforting story or revealing the truth can significantly impact decision-making and your SaaS platform's success.

  • Truth Over Comfort: prioritizing truth encourages a culture of learning and adaptability, essential for navigating complex environments
  • Balanced Approach: while it's natural to have preferences, striving for an objective understanding of data can lead to more sustainable and effective outcomes

In summary, while it may be tempting to seek data that supports a desired narrative, embracing the truth, no matter how uncomfortable, will yield more accurate insights and better decision-making in the long run.

What Truth Are You Seeking

Before any analytics or data processing is performed, the first question that should be asked is, "What truth are you seeking?" which entails defining the objectives and formulating clear, specific questions that your analysis aims to answer.

This step is crucial as it sets the direction for the entire process. It involves understanding the problem or situation, identifying the data needed to address it, and defining the metrics or indicators to measure the outcomes.

Sharing A Good Story

The final step in the data analysis process is data storytelling. This involves presenting the findings of the analysis in a narrative form that is engaging and easy to understand. Data storytelling is crucial for communicating the results to non-technical audiences and for making data-driven decisions.

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Sharing Your Analytical Results & Insights

Data storytelling transforms complex analyses into engaging narratives that are accessible to a broader audience. By combining data, narrative, and visuals, it effectively communicates insights and influences decisions.

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