What Is Business Process Management

BPM Methodology & Principles

BPM models, analyzes, and optimizes end-to-end business processes to achieve strategic goals, like enhancing customer experience.

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Building Better Business Processes

Do you want to improve your business processes to meet your strategic goals and enhance your customer experience?

Business process management (BPM) can help.

BPM involves modeling, analyzing, and optimizing your end-to-end business processes, particularly those that are repetitive, ongoing, or predictable.

Evaluating Current Processes

By evaluating your existing processes, you can identify areas for improvement to drive better efficiency, cost reduction, and error prevention. This method supports digital transformation efforts while delivering better software for your customers.

Continuous Process Evolution

BPM is a continuous process that can lead to better business outcomes over time. With BPM, you can eliminate ad hoc workflow management practices and optimize your operations to achieve your desired results.

BPM Methodology

• Analyze: To optimize a process, start by analyzing its current state. Identify any inefficiencies, bottlenecks, or problems, and evaluate how they relate to other tasks or processes. This will help you determine what works and what needs improvement.
• Model: Explore options to enhance the process and create the optimal implementation design. Utilize the process model to analyze how your innovative approach would function in different scenarios and with various variables.
• Execute: After creating a model for the process, you can proceed with making any necessary changes. Make sure to keep a record of the modifications made and the reasons behind them.
• Monitor: Once your new process is in place, it's important to monitor its performance to measure its effectiveness. Collect data to evaluate progress in line with your business strategy. Have you observed an improvement in efficiency? Have costs decreased? Is the speed of product delivery increasing?
• Optimize and Automate: After applying BPM methodology to a process, it's important to monitor and optimize it continuously. This may take some time, and the success metrics may change, so it's crucial to make BPM an ongoing process. Always be on the lookout for ways to improve further. If the new process is functioning well, consider automating certain tasks.

BPM And Automation

BPM is a practice that is performed by people, rather than a technology.

BPM software and automation technology, like ERP and data management tools, can be utilized to implement process improvements. BPM is the initial stage of implementing business process automation, which helps to improve efficiency by using software to perform tasks and minimize cost, complexity, and errors.

While BPM helps you understand your end-to-end business processes, business process automation can be used to continually check and improve your process efficiencies and drive a better customer experience.

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