A Framework for Clear Communication
Explore the 5 Levels of Delegation Framework to enhance communication and empower teams. Learn how to clearly define expectations, from direct execution to autonomous action, and choose which you are comfortable with.
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Communication & Expectations
Effective delegation is crucial for SaaS brand success. The 5 Levels of Delegation Framework provides a structured approach to setting communication and expectations clearly from the outset:
Level 1: Direct Execution
Follow instructions precisely without deviation. This level is appropriate when the decision-maker has already researched options and determined the exact course of action.
Level 2: Research & Report
Conduct thorough research on the topic and gather relevant information. Present findings to the decision-maker, who will then make the final decision and provide further instructions.
Level 3: Research & Recommend
Investigate the situation at hand, outline available options and present well-reasoned recommendations. Provide a comprehensive analysis of the pros and cons for each option, along with your suggested course of action. The decision-maker will review and authorize which recommendation they agree with.
Level 4: Decide & Inform
Make decisions independently based on your research and judgment. Keep the decision-maker informed of your actions to ensure alignment and prevent surprises.
Level 5: Autonomous Action
Exercise full autonomy in decision-making and implementation. There's no need for regular reporting, as the decision-maker trusts your expertise and judgment completely. You have full support to act as you see fit.
Working With Continoefy
By clearly communicating the intended level of delegation you are comfortable with, at Contineofy we can understand the amount of collaboration needed to ensure we are streamlining processes and work but also establishing trust and accountability.
If you want lower level involvement at the beginning we understand, over time, once we've established trust and credibility, the hope is to become more Level 3 and above. Our primary goal is, for those we work with, to submit work and then consider it done.
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